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Used wrong email address for code

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god's toy
edited November 2018 in Install activation


Hi there,


 


Just paid for the black Friday deal but had a spelling mistake on the email. now the code is gone to that address.  Can anything be done or do I have to pay again? (I'm sure the code got bounced as it's not lightly to be a working email address) 

Comments


  • All sorted.   support are on the ball :) 

  • Sergiu C.
    Options


    On 11/25/2018 at 1:15 AM, god's toy said:



    All sorted.   support are on the ball :) 



    Thank you. I am glad to hear this was resolved. 


  • Same problem here, any help????

  • Sergiu C.
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    1 hour ago, casplai said:



    Same problem here, any help????



    Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com . 



    Thank you!



  • 16 hours ago, Sergiu C. said:



    Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com . 



    Thank you!



    2018112705490002


     
  • Roxana G
    Options


    6 hours ago, casplai said:



    2018112705490002


     



    Hi,


    You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.



  • 4 hours ago, Roxana G said:



    Hi,


    You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.



    Thanks for your help!