Used wrong email address for code

Hi there,

Just paid for the black Friday deal but had a spelling mistake on the email. now the code is gone to that address. Can anything be done or do I have to pay again? (I'm sure the code got bounced as it's not lightly to be a working email address)

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god's toy

All sorted. support are on the ball

Sergiu C.

On 11/25/2018 at 1:15 AM, god's toy said:

All sorted. support are on the ball

Thank you. I am glad to hear this was resolved.

casplai

Same problem here, any help????

Sergiu C.

1 hour ago, casplai said:

Same problem here, any help????

Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com .

Thank you!

casplai

16 hours ago, Sergiu C. said:

Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com .

Thank you!

2018112705490002

Roxana G

6 hours ago, casplai said:

2018112705490002

Hi,

You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.

casplai

4 hours ago, Roxana G said:

Hi,

You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.

Thanks for your help!