Used wrong email address for code

god's toy
god's toy
edited November 2018 in Install activation


Hi there,


 


Just paid for the black Friday deal but had a spelling mistake on the email. now the code is gone to that address.  Can anything be done or do I have to pay again? (I'm sure the code got bounced as it's not lightly to be a working email address) 

Comments

  • god's toy
    god's toy


    All sorted.   support are on the ball :) 

  • Sergiu C.
    Sergiu C. ✭


    On 11/25/2018 at 1:15 AM, god's toy said:



    All sorted.   support are on the ball :) 



    Thank you. I am glad to hear this was resolved. 

  • casplai
    casplai


    Same problem here, any help????

  • Sergiu C.
    Sergiu C. ✭


    1 hour ago, casplai said:



    Same problem here, any help????



    Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com . 



    Thank you!

  • casplai
    casplai


    16 hours ago, Sergiu C. said:



    Do you have a ticket open? If yes, please post the ticket ID, if not , please send an email to bitsy@bitdefender.com . 



    Thank you!



    2018112705490002


     
  • Roxana G
    Roxana G ✭


    6 hours ago, casplai said:



    2018112705490002


     



    Hi,


    You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.

  • casplai
    casplai


    4 hours ago, Roxana G said:



    Hi,


    You will receive an email with all your necessary information from our colleagues. We recommend you to check your Inbox.



    Thanks for your help!

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