upgrading computer to windows 10

hello guys,i was wondering if i have to uninstall bdts 2019 from windows 7 64 bit computer to upgrade to windows 10 64 bit from oem software disk.i do believe that will wipe had drive,so windows 7 will be gone.i do have back-up image if anything goes wrong.i only have 1 device open on my subscription and want to keep it open for another device,any advice would be very appreciated.

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Roxana G

Hello tf44,

You may uninstall Bitdefender before upgrading your OS. You may use the uninstall tool below:

https://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2019_Uninstall_Tool.exe

After you upgrade to Windows 10, you may reinstall Bitdefender from your Central account.

tf44

thanks for reply Roxana G.i kinda thought that's what i should do,i just didn't want to lose my last subscription slot on same computer.

Roxana G

Hello,

You won't lose the slot on your subscription. After you uninstall Bitdefender, remove the device from your Central account -> My Devices.

tf44

thanks for your advice Roxana G,everything went smooth with os upgrade and reinstalling bdts and bd central says i still have my 1 slot available.