network printer kyocera


Equipmentve


Dell Latitude 3590+Windows 10


Bitdefender product


Total Sec. 2019


Issue


I have to unckeck/deactivate firewall to use my Kyocera M2535


HELP!


 

Comments


  • Hello tendouser,


    Please try to set the following settings and rules in Bitdefender Firewall and check if you can use your printer:


    - Open Bitdefender 

    - Select the Protection tab

    - Press on Settings from Firewall

    - Go to Network Adapters and make sure that all the network adapters are set as "Home/Office"

    - Afterward, go to Settings and press on Edit Stealth mode settings and turn of Stealth mode for all of your network adapters

    - Bring up the Bitdefender interface and go to Protection 

    - Click Settings under FIREWALL

    - In the Rules tab, click on Add rule

    - In the window that opens enable the option Apply this rule to all applications on the Settings tab

    - On the Advanced tab switch ON Custom Remote Address and enter the IP address of the printer device in the IP field. To find out the IP please refer to its user manual.

    - Enter a port number only if you wish to apply the IP exception to a single port, otherwise leave the Port(s) field blank

    - Click OK to save your custom network exception rule.


    Please let us know if this resolves the situation.

     


     


  • Thanks for the support!


    I will check later this whitelisting procedure since I came up with my own.


    I whitelisted in the firewall by adding rules to the all 4 '.exe' files:


    c:\windows\system32\spool\drivers\x64\3\


     


    Cheers from the Republic of Panamá!