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Central doesn't notify me of issues...
Am I the only one that keeps finding that Central NEVER notifies me of config issues with devices? I am regularly discovering notifications within the Central app after opening it (android phone). However, I never receive any alerts of these issues in my phone's notifications, or by email. Personally, this is not only…
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Bitdefender VPN stopped working on Outlook/Gmail account
Ever since the most recent Windows update, our Outlook (which we use to access our Gmail business account) stopped working when Bitdefender VPN is connected. I always get the same message saying: “We are unable to connect right now. Please check your network and try again later”. The moment we switch off Bitdefender VPN,…
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Bitdefender Central Down?
Anyone else having problems logging into Bitdefender Central? I I keep getting redirected from https://https://central.bitdefender.com/activity to https://central.bitdefender.com/500
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Moved: Bitdefender Device Count
This discussion has been moved.
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Moved: GDI+ Window (Zoom.exe): Zoom.exe - Bad Image
This discussion has been moved.
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Moved: is the central.bitdefender.com down?
This discussion has been moved.
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Moved: My email is not working after installing Bitdefender Total Security
This discussion has been moved.
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Moved: devices not showing in central
This discussion has been moved.
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How to fix correct number of devices
I had Bitdefender loaded on my windows laptop and two mobile phones. I got two new mobile phones so I removed/deleted the two old phones and added the two new phones. Bitdefender Central shows the correct number of devices 3/5 and still does but I just received a notice that I reached the max number of devices. Why did…
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Merged: I have two devices, iMac and mac bookpro and devices are replacing each other in Central
This discussion has been merged.
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Shared device amongst children
Is it possible to configure it so that one device is shared amongst the children in our family. We have a laptop which has 3 accounts on it for our 3 children and I want to be able to monitor the usage of all the children. However, when I add the device and the accounts to the system, the computer is moved across the…
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Remove device from bitdefender central?
Hi, I have 3 devices listed on my account which I no longer have, how do I remove them? Thanks
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Remove Mobile Device from BitDefender Central
I installed BitDefender on my mobile iphone, then the phone broke and i had to get rid of it. I do not have access to that phone any longer. How do i remove the phone from my protected devices if i dont have the device available? Update: i figured it out...
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how to opt out of automatic pay
info on auto pay delete
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Atcuf32.dll error message re bad image
Windows 10 updated itself yesterday (I can't now stop it!) and now I am getting windows error messages saying "Bad Image" and that the atcuf32.dll file in the Bitdefender folder is not a windows file or is corrupted. Anyone seen this before? Any idea how I stop it?
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You Have Blown My Mind!
I am an IT Professional. I bought Total Secure for 15 devices yesterday for my home use. The Enterprise solutions I use are your products rebranded under the company I use for my Administration. After spending last night and today configuring 13 devices, you have blown my mind with your product. I came here to complain…
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BD Central reporting false number of active devices
Hey dear BD community, Can anybody assist with following issue that BD Central and Total Security show wrong number of active devices. That results in me being able to use only 4 out of 5 licenses.
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3 unknown Windows devices on Central?
I have two Andorid devices installed Bitdefender. When I gonna install Bitdefender on my computer, it can't be activated for "Devices limit reached". Then I found 3 unknown Windows devices on MY SUBSCRIPTIONS. Strangely I cannot find these 3 unknown devices on MY DEVICES page. How to CANCEL these unknown devices? I want to…
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network printer kyocera
Equipmentve Dell Latitude 3590+Windows 10 Bitdefender product Total Sec. 2019 Issue I have to unckeck/deactivate firewall to use my Kyocera M2535 HELP!
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Bitdefeder License file
Hello, Im trying to find a registry or a file that shows when the license is duo to expire. I would like to design something that notifies me when its soon to expire. Thank you in advance.
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No 2fa on Central Login Website?
So while this forum offers 2fa for login security, the Bitdefender Central site doesn't or I'm not readily finding the option. Given what one can do from the central management site (locate, wipe, etc), it's a very big miss not to have 2fa.
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You are not allowed to edit your profile
My subscription to BitDefender has run out, and therefore I wanted to delete my account. But i get the above mentioned message, when trying to edit my profile. I recently changed my email adress, because my old didn't work anymore (my ISP doesn't support webmail anymore). I couldn't remove it through BitDefender Central,…
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Autorenewal Opt-in
In response to: httpx://forum.bitdefender.com/index.php?/topic/80361-auto-renewal-when-asked-not-to/, which ends with: "The forum is not an intended communication channel for commercial cases, we only handle technical related matters and issues here. " I feel this is an attempt to beat around the real issue here and…
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BD Central MAC addresses solution
I read in the Support forum that it is mostly due to double MAC addresses that the BD Central does not display all devices correctly. (Not for me either) Here might be a solution: After checking with "ipconfig /all" Bitdefender just uses the last MAC address from ipconfig. This refers to a deactivated "Bluetooth Personal…
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Oops, something went wrong with your request. Error: invalid redirect URL.
Hi all! I can't register form letter link: https://login.bitdefender.net/central/signup.html?&lang=en_US for activate Bitdefender 2019 total security product: I've tried Chrome, IE, Edge, Firefox, Opera. Please help!
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BD19 would always start update process
Hello, my BD19 would always start update process as soon as I start any kind of system scan or restart my system (Win10). Best Jens
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Auto Renewal when asked not to
I want to make the decision to auto renew. I don't need the merchant vendor doing it for me. I get plenty of popups from the software to remind me. Nor is there any way to turn it off on the 2checkout website as they say, nor did I get a 7 day notice as they claim to do. They attempted to auto renew it today, 45 days…
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I did not receive my order
Hi, I have been purchase bitdefender total security but i'm not recieving any confirmation email or key? How this will take? Thanks!
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Everything Bitdefender not working.
Renewed Bitdefender 2019 around 3 months ago and plus VPN all for a 1yr subscription and now all are saying I have to renew them again. All functions of Bitdefender (Firewall, Antivirus/Malware , Online security, Bitdefender Central) non-functional left me wide open to potential attacks, tried to run Windows Firewall…
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Is it possible to rollback to BTS 2018?
I upgraded to 2019. Very disappointed in many of its features. Would like to revert to 2018 without the constant 2019 upgrade nag screens. Or are we forced to use 2019 ?