Bitdefender Device Count

Longtrain

I’m using Nighthawk w/Bitdefender and have five devices that are eligible for Bitdefender, 2 iPhones, 2 iPods and a MacBook. Armor-Bitdefender was installed on all five units, but, Bitdefender doesn’t recognize the installations and still show five eligible devices. Annoying.

Gjoksi

Hello.

ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices and/or your payments/purchases.

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

or

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

NOTE: Bitdefender telephone support is not toll-free!

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

Regards.

Alexandru_BD

Hello @Longtrain,

Since you are using Nighthawk, my recommendation is to contact the Support Teams, as I don't have visibility for Netgear products in order to advise further.

Let us know how it goes.

Regards