Protection

Protection

Rescue Environment questions


I recently installed Bitdefender Total Security on my Windows 10 computer.  I launched Rescue Environment manually, (Protection > Antivirus> Rescue Environment), and here are several questions about the results:


1) The Log File lists as "Not scanned" a large number of files from my OneDrive. Reason: "(item was not found)." Is that normal? And is there a way to scan them?


2) I would like the Rescue Environment to scan my machine for rootkits. But the Log File states: "Scan for Rootkits NO." Does this mean the program is not checking for rootkits?


3) The Log File also states: "Scan registry keys: No"

Scan cookies "No"

Scan boot sectors "No"


Does this indicate a problem? Many thanks in advance.

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Comments

  • edited August 2019


    21 hours ago, Hyman said:



    I recently installed Bitdefender Total Security on my Windows 10 computer.  I launched Rescue Environment manually, (Protection > Antivirus> Rescue Environment), and here are several questions about the results:


    1) The Log File lists as "Not scanned" a large number of files from my OneDrive. Reason: "(item was not found)." Is that normal? And is there a way to scan them?


    2) I would like the Rescue Environment to scan my machine for rootkits. But the Log File states: "Scan for Rootkits NO." Does this mean the program is not checking for rootkits?


    3) The Log File also states: "Scan registry keys: No"

    Scan cookies "No"

    Scan boot sectors "No"


    Does this indicate a problem? Many thanks in advance.



    Hello Hyman,


     


    The file which were not scanned, in this case OneDrive most likely is not saved locally and it is only a Shortcut .For this reason the file was not scanned. This feature will not scan for rootkits, registry keys, boot sectors since the system is not booted in Windows. 


     


  • Thank you for the information, Roxana. I had been under the impression that Rescue Environment would scan for rootkits. How can I scan for rootkits (as well as registry keys, cookies and boot sectors) using Bitdefender?



  • 14 hours ago, Hyman said:



    Thank you for the information, Roxana. I had been under the impression that Rescue Environment would scan for rootkits. How can I scan for rootkits (as well as registry keys, cookies and boot sectors) using Bitdefender?



    Hello Hyman,


     


    You may perform a System Scan with Bitdefender in order to scan for all from the above.

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