Please Need Help with .format

iYamcha

 good afternoon, I have used different programs of both bitdefender and stopdecrypter and I can't find a solution

[*] ID: XfrTaSLvaUAwWq9cuoUYvTTliVrVokCU7h5teHhv (.format )

[*] MACs: 10:7B:44:64:90:33, 42:9F:38:28:35:2D, 40:9F:38:28:35:2D, 40:9F:38:28:35:2D

I attach both the text and one of the damaged files

I'm desperate, I would appreciate your help with all my heart

/applications/core/interface/file/attachment.php?id=19437" data-fileExt='txt' data-fileid='19437'>_readme.txt
/applications/core/interface/file/attachment.php?id=19438" data-fileExt='format' data-fileid='19438'>Screenshot_2.jpg.format

Roxana G

On 8/23/2019 at 9:22 PM, iYamcha said:

 good afternoon, I have used different programs of both bitdefender and stopdecrypter and I can't find a solution

[*] ID: XfrTaSLvaUAwWq9cuoUYvTTliVrVokCU7h5teHhv (.format )

[*] MACs: 10:7B:44:64:90:33, 42:9F:38:28:35:2D, 40:9F:38:28:35:2D, 40:9F:38:28:35:2D

I attach both the text and one of the damaged files

I'm desperate, I would appreciate your help with all my heart

/applications/core/interface/file/attachment.php?id=19437" rel="">_readme.txt 1.09 kB · 0 downloads /applications/core/interface/file/attachment.php?id=19438" rel=""> Screenshot_2.jpg.format 122.33 kB · 0 downloads

Hi,

 

Please send us the files and the Bdsys log at the email address bitsy@bitdefender.com:

[how to GENERATE A BDSYS LOG]

https://www.bitdefender.com/consumer/support/answer/1922/