Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.
Thank you for your understanding.
Can I transfer to another device?
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If you want to remove Bitdefender from one device and install it to another, please follow the steps below:
1. Uninstall Bitdefender from the current device:
- For Windows Operating System, please follow the steps from this article: https://www.bitdefender.com/consumer/support/answer/2791/
- For MacOS, please follow the steps from this article: https://www.bitdefender.com/consumer/support/answer/1784/
2. If you removed Bitdefender from one of your devices but the machine is still displayed under My Devices within your Bitdefender Central account, please apply the steps below in order to remove it and free up the seat:
- Click on My Devices
- Click on the device you wish to remove
- Click on the three dots placed on top right, on the grey ribbon
- Click on Remove Device
- Check the confirmation box
3. Install Bitdefender on your new device:
- For Windows Operating System, please follow the steps from this article: https://www.bitdefender.com/consumer/support/answer/28558/
- For MacOS, please follow the steps from this article: https://www.bitdefender.com/consumer/support/answer/3478/
Thank you and have a nice day!0
