bdservicehost.exe CPU usage high (over 60%) clogging my computer.

cool1007

Hello,

Bitdefender is using up way too much CPU. bdservicehost.exe uses over 80% CPU resources and 32% RAM causing my computer to lag. Any ideas? 

I am attaching my .nfo file so you get my computer specs.

 

Thanks

/applications/core/interface/file/attachment.php?id=19511" data-fileExt='txt' data-fileid='19511'>msinfo.txt

Roxana G

Hi,

Have you noticed when does it use a lot of CPU and for how long? Please send us some screenshots from Task Manager.

Check if it stop using so much CPU when a certain module is disabled: https://www.bitdefender.com/consumer/support/answer/28557/

 

Pushkar112

Hi, I have been observing this behaviour from past 3  days. the bdservicehost takes memory even when PC is idle.

 

[Deleted User]

Hello /index.php?/profile/83924-pushkar112/&do=hovercard" data-mentionid="83924" href="<___base_url___>/index.php?/profile/83924-pushkar112/" rel="">@Pushkar112,

Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.

Kindly reply to this thread with the aforementioned ticket number.

Pushkar112

On 11/8/2019 at 7:32 PM, Alex D. said:

Hello /index.php?/profile/83924-pushkar112/&do=hovercard" data-mentionid="83924" href="<___base_url___>/index.php?/profile/83924-pushkar112/" rel="">@Pushkar112,

Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.

Kindly reply to this thread with the aforementioned ticket number.

I apologise for the delay.

I have raise a ticket through bitdefender app with ticket number is 2019111419570003 to bdsupport@tickets.bitdefender.com email address.

[Deleted User]

Hello,

I have located your support ticket. We will continue handling this situation via the ticketing system.

 

Pushkar112

On 11/8/2019 at 7:32 PM, Alex D. said:

Hello /index.php?/profile/83924-pushkar112/&do=hovercard" data-mentionid="83924" href="<___base_url___>/index.php?/profile/83924-pushkar112/" rel="">@Pushkar112,

Please contact us at bitsy@bitdefender.com with the information provided on this thread. Once you email us, you will receive a Support Ticket number as well.

Kindly reply to this thread with the aforementioned ticket number.

Can I get a status update on the issue? As I have provided your developers with the required files.

[Deleted User]

Hello,

As discussed via the ticketing system, Bitdefender is functioning normally on your device, also, the Memory usage is normal.

Thread locked.