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Windows 7 support
Hi, Any idea how long Bitdefender will continue to support Windows 7? Thanks.
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Can I set a static IP address in Bitdefender Premium VPN?
I want to use a VPN to connect to a financial application. Part of that configuration will be to whitelist a fixed IP address. If Bitdefender VPN does not support a static IP address I will need to look for another VPN solution.
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Internet Firewall Appliance Rules
I have a Soho customer with an FQDN firewall that uses a whitelist only to allow what gets to the internet. So everything is blocked so I need the IP/PORTS and/or FQDN/PORTS to build a whitelist in the firewall so he can use Bitdefender on his desktops. So what IP/PORTS and/or FQDN/PORTS does Bitdendender need?
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Is there a way to login to my account on the free version of Bitdefender Virus Scanner for Mac?
Hi, Is there a way for me to login to my Bitdefender Central account on the free version of Bitdefender for Mac? Thanks!
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Bitdefender Total Security 2020 Blocks internet access randomly throughtout the day
Been having issues with Bitdefender blocking internet access in my network at random times during the day, every day, varies from a few seconds to a few minutes, have to even reboot my modem sometimes to get internet back on. This only happens with Bitdefender installed, I have uninstalled and reinstalled it a few times…
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Advance Threat defense when enabled slows down launch of files and file explorer to a large degree
Hi, I have just started to to notice that launching file explorer takes ages(5-15sec) compared to less than a sec before. It is present for all application folders. I was playing around with my Total Security and When i disable the Advance Threat Detection that is when i noticed that my file explorer launch became so…
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Quick question why cant you manage Exceptions for this feature? (reposting again...old post missing
It gives you the option....but when you go to add a exception its grayed out (not selectable) I do the odd bit of bug hunting, and some of my tools get flagged as Trojans from time to time. Also some of my programs (in this case Nexus Mod Manager) that are very large (roughly 150 GB) contain several dozen zip files...I…
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how to stop VPN prompting to install
im frustrated, i dont have the vpn installed , i already have one. i dont want to use it. i have all notificationsand special offers set to off. im using my home network setting not work nor public i continually get pop ups asking me to use the vpn, im at the point im soon going to uninstall bitdefender and buy from…
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High CPU load
Hi all, I've noticed the last few days that there is high CPU usage ( ~30%) by Bitdefender and results to continuously working fan. This is how I found the problem. I'm running Total Security Build 26.0.7.32 The other windows 10 processes consume max 3% of CPU load each. Any suggestion to my problem? Thanks in advance
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Can we PLEASE have a way to stop all those ANNOYING POPUPS?
I've honestly never had a free service with half the nagging of BitDefender. I love the product, but I'm likely to drop it in a year unless you provide a way to stop this harassment. It is obnoxious, intrusive, disrespectful, and arrogant. Think of the "Me Too" movement. How many times do I need to answer "NO!!!!!" until…
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Port Conflict
I am using Rockwell Software BOOTP/DHCP tool which require port 67 to open however it looks like port 67 is used by "bdservicehost.exe" so that doesn't allow me to open my software. I had to remove my antivirus to make it work one time however I can't afford to do that all the time. How do I change bdservicehost.exe port…
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Is Bitdefender able to stop BLISTER?
Any update on BD's ability on blocking the New Blister Malware that uses Certificates? Happy Holidays and TIA
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Really, really tired of the "Unsafe Wifi" popup
I've been happy with Bitdefender since installing it some 8 months ago. With one major exception. I'm really tired of having the Bitdefender VPN pushed on me practically every time I log in. I don't want the Bitdefender VPN, I have a product with which I'm very pleased and I have no desire or intention to change. Most…
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BIS slows everything after reinstall
I uninstalled BIS a couple weeks ago since there was some interference with another program (Macrium Reflect) that was causing problems with that program. I've used BIS for years without significant problems. Deciding I could live with the problems of BIS causing Reflect, I now reinstalled BIS and everything is…
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My Bitdefender went blank(white) after update
Hi, yesterday after Bitdefender Internet Security automatically updated, I can't see anything inside the program anymore. All texts and messages are just blank. I've uploaded the screenshots here: https://ibb.co/tL6MJZZ https://ibb.co/Hg75PFQ https://ibb.co/jbVkYLN I tried already completely reinstalling, updating and even…
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Bitdefender broken!!! Windows 10 Desktop flashing/flickering issue
Great, I just had to reinstall Windows 10, because of a broken BitDefender!!! After I rebooted my PC and logged in, Windows Explorer would suddenly start to flicker. I disabled all Autostart items, with no success. I rebooted into Safe Mode to uninstall BitDefender to see wheather it was causing the issue or not, but I…
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How to determine the exact cause of a blocked web site?
We are a web hosting service and recently had a customer's site blocked by BitDefender with a message "Dangerous page blocked for your protection". Unfortunately, it gives no additional information as to exactly what BitDefender thinks it detected or what information was used to determine that the site is dangerous. Other…
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Can no longer log into Bitdefender Central - is it broken?
Hi, I can no longer log into Bitdefender central as my account, or as an account that I purchased for my neighbor yesterday. I'm trying to install the product on additional devices. Is the website down? This also means that I can't log an official support ticket because I can't log in, so I have created this dummy forum…
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Bitdefender Total Security - Memory Leak!
Hello, After the last update (~end of November 2021) which required a restart, I've noticed that the amount of memory used by the process bdservicehost continuously rises by a couple of megabytes every minute. To give a concrete example: at Windows startup, bdservicehost is at about 540 MB, in a few hours it's already at…
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Can I use Bitdefender on my Samsung Smart TV?
Good Day All I trust you are well I have recently purchased a new Samsung Q70 smart TV with internet connection to my home network Is it possible to run Bitdefender on the T.V as all my home devices connected to my home network is protected by Bitdefender? Thank you for you time Kind Regards
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Update in progress bar acting odd?
Bitdefender Total Security. Running on Windows 10 Home 20H2. I noticed recently when I have an update in progress, the percentage indicator climbs up to 80% at which point it stays at 80% until it completes the update at which point it jumps to 100%. No incremental percentages ever shown between 80 - 100 %. Is this an…
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bug - bitdefender locked me out, missing desktop, cannot run files
Hello, I was renaming files from my windows Image folder using jvtools and bitdefender flagged it, then I set bitdefender to allow access to the folder. After that, i couldn't run anything, I rebooted and my desktop shortcuts are gone, only a few were left... to make matters worse: I can't use my pc, I cannot run files, I…
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What settings has been applied by Bitdefender?
Hello, I did a vulnerability scan and a recommendation popped up saying: "disable auto login after automatic restart" I tried tweaking the settings myself to get the recommendation to dissapear, but it kept showing up after every scan, so I let Bitdefender change the settings instead and clicked "fix". After that I didn't…
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Unable To Install Java On Windows10.
Hello friends. How are you? This is the first post in this forum. I am posting this for a need. Guys, recently I bought a brand new PC with an inbuild Windows10 Pro. 64bit. But the problem is after installing the Bitdefender antivirus, unable to install Java on my computer. Guys, I don't know why this is happening and how…
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Installing Bitdefender with Malwarebytes
I have been running Bitdefender Total Security and Malwarebytes Free for a long time without issues. I just upgraded to Bitdefender 26.0.3.27 but it required Malwarebytes be removed. That's the first time I've seen this. I was forced to uninstall Malwarebytes (Bitdefender wouldn't let me continue). Support is telling me…
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Please delete my account
When logged into Bitdefender I see no option to delete my account. Please delete my Bitdefender Central account and all other accounts associated with me. I will not be renewing my Bitdefender subscription, and have already completely uninstalled all versions of Bitdefender from all devices on my account. Thank you.
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PotPlayer installation crashes/doesn't start.
Hello all, my question says it all. I can run the installation before installing BD Total Security, but after installing Total Security I'll not be able to install the program or update the program as well. Have tried including the setup file in the exception list, but none worked. I do not even get any notification as to…
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BitDefender, usb docking, dual monitors not working, blinking black
Helping my friend - He just bought a new MSI laptop for work. He has a usb docking station with dual monitors. updated to the lasted windows update and geforce display driver. Everything was working. His company had him install a corporate version of bitdefender where he doesn't have admin rights. As soon as he did that,…
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VPN Pop Up
I have read the forums and done the required clicks to disable VPN. I even deleted it from my computer and yet I still get the annoying pop up that blocks my games and emails. I am screwed I bought 2 yrs and I am going to have to buy another product as the pop up is something I can't deal with on the antivirus.
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Switching from Total Security to Family Pack
Good day. My Total Security is about to expire but I have a new Family Pack subscription. Do I have to uninstall "Total Security" and install "Family Pack" to activate it or is there an easier way?
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Bitdefender Blocked shawspotlight.ca and www.shawspotlight.ca. Online Threat Prevention
My Bitdefender came up with a warning, actually 2, I didn't really like. So is this Shaw site Legit? Thanx :)
