Will there be a refund for users of MacOS Catalina until Bitdefender issues are resolved?

jblowitski

Will there be a refund for users of MacOS Catalina and or Safari 13.0 until the issues are resolved and Bitdefender fully supports that OS and Software?  Also, I highly recommend Bitdefender change their system requirements section to state that it currently does NOT fully support Catalina and Safari 13.0 because right now you are false advertising since you are aware of the problem.  Thank you.

Anisoara S.

Hello,

Bitdefender is compatible with Catalina. if you encounter problems, please send us an email at bitsy@bitdefender.com with the following information:

1. Provide us with a screenshot of the error message you receive or the situation you encountered.

- How to take a screenshot: https://support.apple.com/en-us/HT201361

2. A BDProfiler log

- How to generate a BDProfiler log: https://www.bitdefender.com/consumer/support/answer/1863/

 

Thank you and have a nice day!

Gina

Very nice question. I agree 100% Bitdefender must change its system requirements section now.