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Bitdefender 2019 Anti-Theft utility NOT showing correct location
When I try to locate my laptop, it shows totally incorrect location.Even after several Refresh it is showing the same location(incorrect location). When I activated anti-theft service for the first time it was showing accurate location.
Please tell me what to do to fix it asap?
Thank you !
Comments
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Same here...I'm typing this on a laptop that is supposed to be about 2-3 miles away!
Thanks
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Hi (@Vikash1997 ,@PlumbersCrack)
Sorry for the inconvenience caused to you. Since forum provides only limited support, kindly drop an email to bitdefender support regarding your issue at bitsy@bitdefender.com .Response may be delayed due to less staff and covid19. Rest be assured, they will resply back asap.
If this helps, kindly mark answer as agree/ accepted
Regards
Flex
(Bitdefender beta tester 2019/ 2020)
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Antitheft module on the windows application gets you location data mainly based on your network connection.
Try these:
- Are you using a VPN connection? If yes, please disable it.
- Are you using Wifi? If yes, try to connect to a mobile hotspot and see if the issue is resolved.
- Also make sure the location permission in windows is enabled
If you find this response helpful, please mark the answer as accepted / click on agree
Thanks and regards,
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