How to stop bitdefender popups/notifications

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  • Another +1 vote for the Bitdefender team to please URGENTLY work on a fix where we can leave automatic profile switching turned on, but disable the pop-up notification from BD when the profile changes (especially to the Work profile). Considering moving to a different anti-virus program when my licence expires if this issue is not fixed.

  • I'm on the point of uninstalling this program too. As you have all said, for months now, that this is highly disruptive and for non-technical people, really confusing. My partner doesn't know whether she's supposed to click anything to make it go away so I'm constantly being asked what to do. I installed this as an alternative to ESET but so far have been REALLY disappointed.

    How many people need to complain about this before something is done about it?

  • Profiles are not really necessary, you can turn them off completely or just leave 1 on all the time and this will prevent the popups from occurring.

    If you have all other notifications turned off you will never see anything from Bitdefender unless there is malware or something urgent you need to do something about (I'm assuming).

    The "optimization" is OK, but you don't need it for anything.

    I too find them very annoying especially when acrobat reader starts while i'm playing a full screen multiplayer game and suddenly the popup takes me to the desktop, I invariably get destroyed taking a very expensive tank with me.

    Thanks Bitdefender, please stop advertising at us and waving the "look at me doing stuff for you" flag around.

  • I have the constant notifications, even though I have de-activated every possible notification. It never ends.

  • I bought a three year 10 user license and and very annoyed by the constant notifications! Can your team please prioritize this feature to allow disabling of notifications?

  • FlexxFlexx ✭✭✭✭

    @Andy_BD, @Alex D., @Yann A.

    Kindly look into the issue.

    Regards

    Flex

  • I quite agree with the above statements.

    It's almost insane for BitDefender to subject the user to a virtually continuous bombardment of Firewall notifications. They cease to have any use since our first gesture is to rapidly say yes to everything - it's not compatible with normal work.

    I use a 10 user license and have for years been a staunch BD supporter. Not anymore - I'm on the verge of adopting a different software even before the present license ends.

    Do you have someone ill in your working team? Or a lunatic going through a brain storm? Possibly the same genius that thought of getting rid of the widget.

    Why don't keep it quiet, user friendly and and reliable?.

    Just as it used to be.


    FB20

  • I have also been distracted by these continual popups and have not received any solution from Bitdefender or reasonable response. in purchasing this product there was no indication that a user would be consistently barraged with popups without any ability to stop it. I will not be renewing and have requested a refund. Since no one at Bitdefender has responded or solved this issue I have also put in a consumer complaint with the Office of the Attorney General here in Texas.

  • Same here. I'm coding away, in the zone, then suddenly, wham! WTF? And now it takes the focus away from the editor, so I get a partially written line, then complier errors if I didn't notice that.

    The first times it happened I thought this is one of the in-your-face ads shouting "YOUR COMPUTER MAY BE AT RISK!!!"...but no..it isn't, it's the damned warning about one of the dozens of spam-mail I get each day. Not sure how this *&*&# got thru usability testing.

    So I may just turn it off altogether if this isn't fixed. And to see the complaints go back to JUNE? and it still is not fixed??

  • Bloody annoying harassment - looks like they have some one eyed BitDefended proud marketing idiot that puts flagrant self promotion before Voice of customer needs and Usability .

    They must be worried about losing existing customers and feel the need to self promote - paradoxily they are driving more away by their annoying and useless notifications,

    If you are worried about losing customers - invest in giving them a competitive user friendly product first- not annoying forced unsolicited flagrant self promotion that I cannot escape from - what a turnoff.

  • which launch daemons should I use to turn off auto screen at startup

  • Yes all these pop up notifications are ridiculous- are you trying to show me how valuable I should consider your service? Are these real or canned pop ups to make me think you are protecting my computer and so I push the Renew button? I dont know, but I am with others on this forum and will look elsewhere for virus protection before I lose my mind and throw my laptop out the window🤯

  • edited October 2020

    I guess I'm not the only one pissed about this. No need to comment further. Bitdefender must have retained their marketing staff but are concealing the fact that they'd have to rehire a programmer to deal with this basic issue. It must not be in their budget to do so.

    On day three of having paid for a year subscription, I informed them of three separate issues that needed urgent changing. One was a security issue with their vpn not handling reboots properly exposing p2p programs to an unprotected network if they were set to start with Windows. Their response was one of a marketing mentality, explaining that these things I complained about work that way on purpose, and require no further consideration on their part. Amazing tech support..... They won't see me again next year, except in the funny papers. It's not my job to enlighten self-assured drones. As long as Bitdefender works the way that Bitdefender wants, and continues to produce them an income on autopilot, they will consider all suggestions and complaints as something interesting to read when the money stops rolling in, and they need to figure out where it all went wrong. I get the feeling that they bought the business with a limited support contract and have little idea of how the code actually works. Developing self-control is the only way to deal with non-intellectuals having a specific single point of responsibility and authority trying to pass themselves off as smarter than you in regards to any matter they are expected to remain on script in dealing with, while appearing to be a live and interactive response.

  • edited October 2020

    I guess I'm not the only one pissed about this. No need to comment further. Bitdefender must have retained their marketing staff but are concealing the fact that they'd have to rehire a programmer to deal with this basic issue. It must not be in their budget to do so.

    On day three of having paid for a year subscription, I informed them of three separate issues that needed urgent changing. Their response was one of a marketing mentality, explaining that these things I complained about work that way on purpose, and require no further consideration on their part. Amazing tech support..... They won't see me again next year, except in the funny papers.

    I don't know what happened to the rest of this comment. I was interrupted while editing it, and when I logged back in, only the first part remained waiting to be posted as though for the first time. I must have offended someone with the specific complaints about the vpn exposing p2p programs to an unprotected network following a power interruption and reboot if they are set to start with windows.... Or it might have been the part about it not being my job to enlighten drones. Maybe it was the part about the Bitdefender marketing machine probably having been purchased as an automated income and only a limited service contract had been included.... I don't know. All I know for sure is they don't like long comments. Oh, and they don't clear the variables when loading this comment section. I'm still looking at my first version of this comment in the "leave a comment" field below the one I'm editing now. Great attention to detail, site programmers. At least I didn't have to start my comment from scratch when it timed out due to "inactivity" that failed to notice I was still typing in the field. Usability testing doesn't seem to be included as a feature of their system development protocol. They must consider this a finished product, and have no intention of changing anything outside of updates created independently without any actual consideration of negative user experiences. Programmers like to write code. They don't like to read complaints. They have people for that. And those people lack communication skills whenever they're forced to go off script.

  • edited October 2020

    I guess I'm not the only one pissed about this. No need to comment further. Bitdefender must have retained their marketing staff but are concealing the fact that they'd have to rehire a programmer to deal with this basic issue. It must not be in their budget to do so.

    On day three of having paid for a year subscription, I informed them of three separate issues that needed urgent changing. Their response was one of a marketing mentality, explaining that these things I complained about work that way on purpose, and require no further consideration on their part. Amazing tech support..... They won't see me again next year, except in the funny papers.

    I don't know what happened to the rest of this comment. I was interrupted while editing it, and when I logged back in, only the first part remained waiting to be posted as though for the first time. I must have offended someone with the specific complaints about the vpn exposing p2p programs to an unprotected network following a power interruption and reboot if they are set to start with windows.... Or it might have been the part about it not being my job to enlighten drones. Maybe it was the part about the Bitdefender marketing machine probably having been purchased as an automated income and only a limited service contract had been included.... I don't know. All I know for sure is they don't like long comments. Oh, and they don't clear the variables when loading this comment section. I'm still looking at my first version of this comment in the "leave a comment" field below the one I'm editing now. Great attention to detail, site programmers. At least I didn't have to start my comment from scratch when it timed out due to "inactivity" that failed to notice I was still typing in the field. Usability testing doesn't seem to be included as a feature of their system development protocol. They must consider this a finished product, and have no intention of changing anything outside of updates created independently without any actual consideration of negative user experiences. Programmers like to write code. They don't like to read complaints. They have people for that. And those people lack communication skills whenever they're forced to go off script.

  • I am also VERY UPSET about the function of this program, and unless I can find a fix to the popups, I will be requesting a refund. One day in to my subscription, and I already cannot stand this program. If I cannot get a refund, I will certainly be leaving reviews everywhere I possibly can, warning people about the garbage that bitdefender has turned into.

    I am constantly getting popups about a less-than-secure link on a webpage. It is a page I visit daily, so the popup just keeps happening. It's great that you blocked the link, but please stop telling me about it! It also is very upset that I autorun media, and that I have windows set to automatically log in the most recent user when it starts up. I am the only human who ever touches my computer. These settings are not security risks! Stop telling me they are! If someone BREAKS INTO MY HOUSE to hack my computer, I have bigger issues.

    There is no way to turn off these notifications, (or ANY notifications, as far as I can see) in spite of what earlier posters have been saying. The settings that they refer to do not exist on my version of bitdefender, and it sounds like others are in the same boat. This program really needs a way to: disable notifications ('don't show this notification again' would be good enough for me) AND a way to tag concerns the program has as 'i'm aware of that, and i'm fine with how it is. Stop bringing it up.'

    Has anyone gotten any helpful response from customer service?

  • FlexxFlexx ✭✭✭✭

    Hi Member,

    Kindly drop an email to bitdefender support at [email protected] related to your issue since forum can only provide basic troubleshooting regarding a bitdefender product. The situation where the occurrence of a certain thing is continuous, that can only be resolved by the support team, since it may require intervention from development team also.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

  • KopiGKopiG
    edited November 2020

    I also bought a one year license for the software but the popus are insanely annoying. I dont care about ANYTHING what your program does. Do it silently. Only notify me if my computer is on fire. Thank you.

    EDIT: The most annoying notifications are the about the microphone usage and profile switches. Probably wont renew license.

  • Same here, except the notifications I'm getting are Bitdefender blocking random websites or "Threats" every like 10 seconds and giving me notifications about it... but yeah, it's really hard to do school work when every few seconds there's a Bitdefender notification popping up on my screen, and nothing I did works to stop it

  • Welp...I saw the virus reports and Bitdefender was tops, this was going to be my new AV solution coming from Kaspersky. But after noticing the same issues mentioned here, finding no solutions on the menus, google searching for a problem and now finding this thread with ZERO response from BD...yah this is a major red flag and I am going back to Kaspersky. It might be lower-ranked overall in AV detection conpared with BD, but this shit is NOT worth the trouble. So utterly stupid. How and why this obsessive-notification issue never got mentioned in any of the articles is strange to me though. The labs must've been given an earlier version before marketers decided to force the coders to complete;y ruin it. This shit is sadder than these 8-bit emojis. 😧 Byebye BD. Maybe see ya next year.

  • I got the same problem and I even uninstalled the program and I still get pop ups from a program that does not exist on my computer. The Bitdefender free VPN can be uninstalled but it leaves behind the garbage that drives everyone nuts. I am never buying this crap again.

  • I have constant notifications (and I mean constant, one every five seconds, literally, and the bastards steal focus from whatever window you are typing in....) for 'suspicious connection blocked', which would be wonderfully useful, if there were actually some bloody details associated with it when clicking on 'More Details', but there isn't. The notifications section has an icon for 92 notifications, but there are absolutely none displaying in the notifications section, even when using the 'All' filter. I'm done with this program, after years of being happy enough with it, this last 12 months or so has had so many bugs introduced that it's actually a hinderance. I'm leaving this product and company when my subscription expires in 12 days.

  • FlexxFlexx ✭✭✭✭

    Hi Member's

    Kindly drop an email to bitdefender support at [email protected] related to your issue since forum can only provide basic troubleshooting regarding a bitdefender product. The situation where the occurrence of a certain thing is continuous, that can only be resolved by the support team, since it may require intervention from development team also.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

  • I unfortunately made the same mistake of installing Bitdefender and now as of Nov 23th, 2020 the unbearable notification issue is still not fixed. Uninstalled. Sad to lose another trusted AV. I see this issue started somewhere in June but what did you do, Bitdefender ? I thought you people were better than this.

  • edited November 2020

    *logs into windows*

    Bitdefender: "VPN?"

    Me: "No. No bitdefender. Not today.. NOT ANY OF THE DAYS LAST WEEK OR LAST MONTH!!!! NOT TOMORROW OR THE NEXT DAY!!!"

    *opens a webpage*

    Bitdefender: "Safepay?"

    Me: "No"

    *opens a webpage*

    Bitdefender: "Safepay?"

    Me: "God dammit bitdefender, god dammit."


    I had to uninstall it until this is fixed.

  • That is what the switch is for. Deactivating it means you have to turn on corresponding profile manually whenever you use an application that needs the settings from that profile to be enabled. Disabling Activate Profiles Automatically may get rid of the notifications but it's inconvenient to have to do each manually. It's not viable for me.

  • The only profile notification I get is for the Work Profile. There isn't really any application I can add to it that I might also be using while playing a game. Thus I leave Work Profile empty. After the first notification, I don't get it again until I reboot then I see it again when I go to use that application or any other that isn't in any other profile. When I open Bitdefender and go to profile settings the work profile will be set to manual while Activate Profiles Automatically is still set even after I previously set Work Profile from Manual to Automatic via the slider switch but only that profile. In fact the only profile I have configured is the Games Profile and I don't get notifications for the other ones even though I don't have them set. Something's wrong somewhere in the programming for the Bitdefender UI

  • Here is a recording of 40 minutes of uninterruptable BitDefender popups.

    https://www.youtube.com/watch?v=iOJCtZlAQvk

  • I was fed up with this software from the very beginning, its done nothing but give me troubles and its proven to be a terrible investment. its constantly spam notifies you about everything like an a little attentionwhoretoddler. it blocks everything i try to install so half of the software is turned off by now, it even blocks reputable sites because it had certain commercials on them that wouldnt affect me anyways xD it recommends scanning everything instead of just doing it! But do i accept it - no notification will tell me if it was okay or not!! Whats up with that!! x,D i mean wtf. notification hell, but not a useful notification?! I decided already within 2 week i didnt want this software, ive had it for 6 months now and im uninstalling it soon cause i cant handle it and you as a company obviously dont value your costumers opinions. Bitdefender youre nothing but a quick cash grab made to look good and overprotective so you can boast about the titles you win online and get consumers fooled. You are not a product made for better user experience while having a computer and you will earn shortly now but when people knows what you are, they'll look other places for online protection. Youre smart to ask for a whole year of price cause people will leave you after a month. I feel sorry for you. Its like a nagging ex girlfriend by this point :,D and no - i will not be trying to resolve any of my problems to continuously feed you, its not right to jump through hoops as a consumer to get a good product when its clearly what youre portraying as a company. Last time i checked - false advertisement is illigal, its called screwing people. You dont buy a new car only to go rebuild it before you can be comfortable driving it right=?! This comment is a service to all other potential buys, go get software thats manageable to actually have installed on your pc. *mic drop

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