Restore file from quarantine

Mikael_T

What is the idea of quarantine if you cannot restore files from it?

After a scan 4 suspicius files were found and placed in quarantine. Now I get warnings of 2 .dll files missing with every boot.

When I try to restore the files it says: The file could not be restored.

Jayakrishnan

Hello @Mikael_T ,

1. Collect logs from your computer: https://www.bitdefender.com/consumer/support/answer/8919/
2. Drop a mail to bitsy@bitdefender.com decribing the issue you faced with restoring files from quarantine.

You will get a response via mail soon.

If you find this response helpful, please mark it as accepted/agree.