Cannot install Bitdefender Antivirus free

roberto2525
edited June 2020 in Antivirus

I am trying to install Bitdefender Antivirus free on my Windows 10 laptop, but I get a Bitdefender Agent window opening with an error message  "There was an error while downloading one of the installation files. Please check your internet connection and try again. If the problem persists, please contact support" and then a Bitdefender Account window opens that says Certificate Error. I attached a screenshot.


I found an article below that seems pertinent, and it says to contact Bitdefender Support.

https://www.bitdefender.com/consumer/support/answer/1921/

Can anyone help? Thanks.

Comments