Can anyone help me with adding a laptop for protection?
I have Bitdefender Total Protection 2019 for 5 seats. I have only 3 devices on the subscription. I just bought a brand new laptop HP 10th Gen Intel Core i7-1065G7 Quad Core Processor with Intel Iris Plus graphics. 8GB RAM 512 solid state storage. It shows 1.30-1.5 GHz
I have tried to add the laptop by logging into bitdefender central and selected protect this device. A pop up box came up to say: Bitdefender could not be installed because: you need a CPU with at least 1500MHz for optimal performance of the product. Having lower system capabilities may result in slowdowns or product malfunction. Install anyway Yes or No. I selected No.
I also tried sending the link to the email address and installing from there. The same pop up box came up.
Isn't 1.30 GHz -1.5 GHZ more CPU than 1500 MHz? I submitted a request for support from Bitdefender, but it may take to long for a response. Can anyone help with this issue?