Bitdefender Free Broken

Rizathivax

I've uninstalled & reinstalled the current version of Bitdefender free, but it will not scan, gives error message instead, plus you can not turn on Real Time Protection, also gives error message!?

Flexx

https://community.bitdefender.com/en/discussion/82814/bitdefender-free-broken

Hi Member,

1) Kindly uninstall bitdefender free & bitdefender agent.

2) Restart PC in safe mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode)

3) As soon as desktop opens, assuming your windows drive is C, open below things in run (windows icon + R) command one by one :

C:\Program Files (delete any folder with name bitdefender)

C:\Program Files (x86) (delete any folder with name bitdefender)

C:\ProgramData (delete any folder with name bitdefender)

C:\Users\{your pc name}\AppData\Local (delete any folder with name bitdefender)

4) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

5) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

6) Try reinstalling bitdefender free

If this does not helps, you will have to contact support only, since support on forum is limited.

Regards

Flex

(Bitdefender beta tester 2019/ 2020)