Problems with editing the policies

Hello everyone,

i have the problem that i cannot edit the guidelines in my Bitdefender Gravityzone. (There are 2 set up. Both cannot be edited).

If I open them and e.g. add a website as exception (so under Network Protection --> Content Control --> Settings --> Exclusions --> "Use exception" is checked --> URL is added, set to "Allow" at the back --> click on the "+" --> URL is inside --> click on save), I don't have the possibility to click on "Save", the field is not in the relatively dark blue background and can't be clicked.

My account is registered as "Company Administrator", editing (update client, etc.) works with the account.

Does anyone have an idea why I can't edit the policy?

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Hi Member

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your issue & they will reply back asap.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)