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Two big size folders from Bitdefender Antivirus

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raya2
raya2
edited February 2022 in Install & Updates

Why these two folders has a big size of 650MB each? How can I remove them?


C:\Program Files\Bitdefender Antivirus Free\ThreatScanner\Antivirus_17170_4419

C:\Program Files\Bitdefender Antivirus Free\ThreatScanner\Antivirus_17171_4420

Best Answer

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    Answer ✓
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    Hi Member,

    Kindly perform below steps & see if this helps you in anyway.

    1) Restart PC in safe mode (https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode)

    2) Try to remove those both folder.

    4) Open run command again and run below command one by one :

    temp ,delete all the files in the folder

    %temp% ,delete all the files in folder

    prefetch ,delete all the files in folder

    5) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

    If the issue persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com and they will reply back asap.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)