Crashes on installation.

Vitaliy

When im running the installation file, it says "Preparing your system for installation" and after a few seconds - installer crashes without any errors.

Tonyneedsafix

Same thing just happened to me. Just bought 2 new laptops, one laptop installed with no problem.

The second keeps crashing right after "Preparing your system for installation".

Please help or I will just need to cancel.

Alex_A

https://community.bitdefender.com/en/discussion/comment/300058#Comment_300058

use the tip Bitdefender Support Center: https://www.bitdefender.com/consumer/support/answer/1443/

Methumm

Same thing just happened to me also, I need some help

aaron65

i get exactly the same, just bought the family pack. installed fine to the dektop. fails on the laptop. thought it was because the laptop was running win8.1 so upgraded to 10 and still fails with the install. not impressed so far and will be going back to avast on the laptop.

the link posted a few comments above is uselss and doesn't help at all with the installer failing