I'm a newcomer to this product. During verification of various components of my digital identity, in some cases I have found that confirmation of various email addresses and phone numbers is both a "yes" and a "no" answer. For example: Did this email address ever belong to you (my answer is yes) and do you have access to it (my answer is no)? If I hit “yes” — as in yes the email belonged to me — then it prompts an email to the address to which I no longer have access. What is the fix to this conflict? Do I hit “no” even though I did own the old email address or phone number?
