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Using 'Safe Files' with folders on external drives

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RBD
RBD ✭
in Bitdefender antivirus for mac

Hi,

Really like the look of the Safe Files feature, however I keep all the photos, docs, on an external drive.

When I click on 'Protected Files' and + to add more locations, all the folders on the G-Drive are greyed out.

Is this not possible. The drive is viewable by the mac, so I'm assuming it's not the drive permissions?

Comments

  • RBD
    RBD ✭
    Options

    Thank you to Customer Care for answering this question. Details below for others looking for this information.

    Hopefully external drive will be added in the future.


    > Unfortunately, external drives, system and app files cannot be added to the Safe Files list. 

    By default, the following folders are protected:

    Users/myname/Desktop

    Users/myname/Documents

    Users/myname/Downloads

    Users/myname/Pictures

    Note: Custom folders can be protected only for current users as those are considered the most vulnerable locations.

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