Forced (failed?) update caused BSOD

Kotten

Hello.

During yesterday (April 28th, Wednesday gmt+1) I was in a digital seminar pretty much all day when Bitdefender all of a sudden forced an update on me. And I have it set to update only once a week on Sundays. So this was quite inconvenient.

This update resulted in a Blue Screen Of Death and I had to restart the PC. Luckily there was no issue starting my PC again and reconnecting to the seminar, though I did miss a part of it because of this.

However, My questions are: How Do I know if this update was successful or not? The application hasn't notified me of anything else since then. And how do I prevent it from forcing updates middle of the week?

Thank you for you time!

Edit:

I got an notification just now (few hour later) saying its updating again. And I opened up the application to take a look and it says my update has failed. I pressed retry and it failed again at 98%. (Se images) Does anyone know what the issue here is?

I have another digital seminar in less than 30 min and I don't want another 'inconvenience'.

(I obviously have an internet connection)

Mahdi564

> @Kotten said:
> Update: It is still failing to do the update 'til this day.

you installed bitdefender from offline installer or online installer?
and how many days you use this security software?
I mean after how many days it accur to not update?
one of the way you can fix the problem is reinstall your bitdefender and install latest version of it.
or use windows repair app in safe mode and do the repairs.
maybe your windows or registry has some problems and it can fix it.
https://www.tweaking.com/content/page/windows_repair_all_in_one.html
or maybe the problem is persist from that you connected to bitdefender vpn or other vpn and then update the database.
please check that too.
however you can try to update with vpn too (maybe help to better update)
if you dont get a result of this methods that I said.
then say in this topic