Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

Thank you for your understanding.


edited January 2022 in Central & Subscriptions

One thing I find annoying about Bitdefender are the offers. It doesn't seem to add the subscription to auto start at the end of a current subscription, it just starts the day you purchase rather than a continuation.

Bitdefender stated I had an offer, even though I have 129 days left. Is this the norm or am I missing something?

How can I tell if I have autorenewal set or not?

Kind regards,


  • And what about people who paid for a year in advance, and now it turns out that their version is incompatible?