Rootkit.MBR.Zegost.G (Boot image)

Tripl3

Hi

I can't seem to get this Rootkit.MBR.Zegost.G (Boot image) off my system, please assist, I've reset windows (delete everything option) and that didn't seem to help.

Flexx

Also run the below stated rootkit remover to check your system for rootkit infection and removal.

TDSSKiller by Kaspersky: https://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe

Rootkit Remover by Bitdefender: http://download.bitdefender.com/removal_tools/BootkitRemoval_x64.exe

Malwarebytes Anti-Rootkit: https://data-cdn.mbamupdates.com/web/mbar-1.10.3.1001.exe

Avast Anti-Rootkit: https://bits.avcdn.net/productfamily_ONE/insttype_AV/platform_WIN/installertype_ONLINE/build_RELEASE/cookie_mmm_aon_998_999_000_m

Regards

NoriiSun1

Hello there You can launch a rescue disk via Bitdefender and I will put instructions down below this should remove it if not you should delete restore points and run ESET Online Scanner and Norton Power Eraser But running the Bitdefender rescue environment down below I will put instructions Now

NoriiSun1

Instructions

Fcx

Hello i am having the same issue with a root kit named Rootkit.MBR.Zegost.H i tried the instructions written and it didn't work please help

Gjoksi

@Fcx

Hello.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

Regards.