No visible text on Bitdefender app after update to Windows 11?

IOUK

After recently updating to Windows 11, there is no visible text on the bitdefender app or notifications that pop up. Any ideas?

Mike_BD

Hi @IOUK ,

Thanks for joining our Community. I'm assuming you're using Bitdefender Total Security for Windows. A screenshot might help the community understand what is the issue you've encountered.

Stay safe,

Mike

IOUK

Hi,

Yes indeed - should have thought of that for the first post.

Screenshot attached. It's the same on each of the navigation pages, and for all notifications that pop-up.

I've uninstalled and reinstalled already, which didn't have any impact.

bitdefender.png

Mike_BD

Thanks @IOUK ! Clear now, I'll pass this to the dev team, seems a sort of UI issue with windows 11.

Stay safe,

Mike

Jam32

Hi Mike

Similar to IOUK, I am unable to verify that any new documents/applications uploaded are safe, since the conceptual menu is no longer available. According to Microsoft's recommendations, the return to Windows 10 would require a reinstallation of several applications.

Any news related this case.

Thx in advance

Mike_BD

Hello @Jam32 and thank you for sharing with the Community. Dev team is working on this.

Stay safe,

Mike

Glasody

Exact same issue on Windows 10, I initially fixed it by creating a new user profile and transferring everything over. But the issue has come back.

I was in contact with BitDefender support about it, but all they could tell me to do was uninstall, reinstall etc. and creating a new user profile was the only fix. (albeit a temporary fix on my end)

One thing that has be suspicious is the nvidia drivers. It was fine until a few days ago, and the only thing I remember doing between then and now is updating the nvidia drivers.

Hopefully the team can fix this soon.