Gravity Zone Support

works2020

I'm locked out of my account and I'm the administrator. Nobody answers the phone when I call support and I left three emails. Meanwhile, my clients are at risk, I can't do billing.

Not sure why I'd continue using Bitdefender at this point.

Any ideas how to proceed?

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PJG

If you are locked out - how did you post here? - another PC

works2020

Bogus answer, why would I do what you're implying. I'm using one of my client accounts. I finally got a call back from the emails I sent and they resolved the problem by getting me in touch with the account manager I use with Atera.

Mike_BD

Hello @works2020 ,

Support for GravityZone is limited on this community, but we do want to help also our enterprise customers. I get from what you're saying that your issue has been resolved?

Happy holidays,

Mike

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