Alert's detailed information disappeared

Chuvachek

I have Bitdefender Totat Security 26.0.7.41.

From time to time all information about alerts disappear from list. I saw pop up message, but cannot see details:

The only thing that helps - total uninstall and then install new instance of Bitdefender. I did it already 4-5 times (ones per 2-3 weeks I believe).

Could you please help me to understand why information about alerts disappear?

Thanks!

Mike_BD

Hello @Chuvachek and welcome to our Community!

Our engineers are aware of this dissapearing text in the Bitdefender interface and are working on a fix.

Do you use windows 10 or 11?

Stay safe,

Mike

Chuvachek

https://community.bitdefender.com/en/discussion/comment/304644#Comment_304644

I have the same issue on PC with Windows 10 and on ones with Windows 11.

Mike_BD

Yeah, suspected so 🚨. Dev team is working on it, but I don't have a clear timeframe until a fix will be released.