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Adding a device
Hello. I can install Internet Security on 3 devices. I installed it on my desktop no problem but it doesn't accept the activation code on my Android cell phone. Any idea why? Thank you.
Answers
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Hello @MLemieux and welcome to our Community!
That is probably because Bitdefender Mobile is a different product, with a different subscription.
You can find complete details about your purchase here: https://www.bitdefender.com/solutions/internet-security.html
cheers,
Mike
Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB
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Hello Mike. Thanks for your response. I tried installing Bitdefender Mobile Security and Antivirus on my Android cell phone 2 different ways. First from the Play Store and secondly I installed Bitdefender Central on my cell phone and added a new device. It brought me to Play Store but same result. The message still says that the activation code is not valid. I should be able to install on 3 devices. I See attachments. Thank you.
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Bitdefender Internet Security can be installed on 3 PCs, for Mobile Security it is a different subscription, hence the error you see.
Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB
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