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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Renewal
My mobile phone security said expired but my bank was debited $14.95. My security on my phone hasn't updated. Do you know why? Or what should I do?
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Comments
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Hello @AllenB1 and welcome to the Community!
It seems that your Mobile Security subscription was not extended automatically, event though the payment settled successfully. I have now manually extended the validity by one year and this should be reflected in your account shortly.
We apologize for the inconvenience.
Best regards.
Premium Security & Bitdefender Endpoint Security Tools user
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