What is Gen:Variant.Tedy.10842 ?

KrapLegit · 2022-02-11T14:37:20+00:00

There was an error rendering this rich post.

KrapLegit

This virus is in the folder

C:\Windows\System32\config

I scanned the file and found it had a virus so I deleted the virus

but after I restart the virus is still there

help me how to delete this virus permanently :(

Find more posts tagged with

Comments

NoriiSun1

Hi there

This is how you may remove this malware permanently and u can check again after via the quick / full scan

Go to Bitdefender click on the protection tab then Antivirus Then the open under it Then you should see this thing called rescue environment what you want to do is press that it will restart your pc and run a scan wait till that scan and it should be removed

If you are still having a issue don't hesitate to ask here

Thanks NoriiSun1

Screenshot 2022-01-22 215438.png

Screenshot 2022-01-22 215458.png

Screenshot 2022-01-22 215528.png

KrapLegit

https://community.bitdefender.com/en/discussion/comment/305932#Comment_305932

not working :(

NoriiSun1

Hi there KrapLegit I suggest that you go to the technique support via Bitdefender central if you click on chat with us then technical support they should be able to help you over there you can also try secondary scanners such as :
Norton Power Eraser , Eset Online scanner , Malwarebytes(Make sure its not premium trial)

Thanks NoriiSun1

Screenshot 2022-01-30 192353.png

Screenshot 2022-01-30 192416.png

Alexandru_BD

Hi @KrapLegit,

A bdsys log would be required to further investigate. I would recommend contacting the Technical Support Teams to tackle this. You can get in touch with our engineers by choosing one of the contact methods available here: