automatic renewal

Alan_B123

Trying to stop automatic renewal, but getting nowhere. can anybody help !!

Alexandru_BD

Hello @Alan_B123 and welcome to the Community!

You can configure the preferences of the automatic renewal feature either using your Central account, 2Checkout account, using the link in notifications that are sent prior to the actual renewal or by sending your request at cancel@bitdefender.com .

More information is available in the following articles:

https://www.bitdefender.com/consumer/support/answer/29081/

https://www.bitdefender.com/consumer/support/answer/29235/

If you can send me a private message with the initial order number of your subscription, I can help you with that.

Best regards.