Does any one know how to get a code to allow one to access Outlook to Android as Bitdefender keeps asking for A CODE THATI NEVER RECEIVED?
Wouldn't it be great if this program was user friendly!
Hello @snakeoil and welcome to the Community!
Could you please let us know under what circumstances is this code requested? Are you trying to access the Outlook application from your mobile device and Bitdefender asks for a code to unlock it? What exactly indicates that Bitdefender requests validation to allow access? Is it possible for you to post a screenshot showing what is being requested and when?
And may I ask who is Francis? :)
Thank you and best regards.
Re: [The Bitdefender Expert Community] Francis Peter Forrest
Fri 2022-03-25 1:08 PM
I currently use HOTMAIL but email seems to come in on OUTLOOK. I wish someone would tell me:
I don't know why the code thing comes up as I can't duplicate it. Another techy thing.
It would be appreciated if someone would provide a non-technical response.
The situation of a screen cominy up asking for a code:
When a message is sent and it is not transmitted I look at the OUTBOX . A message is showing and I try to re-send but it doesn't send, then a box comes up with a lot of numbers and asks for me to enter a code. WHERE DO I GET A CODE>??????
I am not sure what code is being requested. I was unable to access the link you have provided above. Do you have the two step verification enabled for your Microsoft account? If this is the case, check the articles below for more information:
If, by any chance, Bitdefender's 2 Factor Authenticator security layer is enabled, check the following article for configuration:
If none of the above apply, I would recommend contacting the Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here: