Why does my scheduled scan task fail to run?

WB42_LTUAE

I set up a full scan to run in background at 1:00 AM every day using the "Schedule scan task" option. It ran the first night, but it has failed to run after that. I can run a full scan in foreground.

Gjoksi

It seems that some users have the same problem, no matter Full scan or Quick scan is scheduled. The scheduled scan simply doesn't run.

Check this comment by @Alexandru_BD:

https://community.bitdefender.com/en/discussion/comment/307687#Comment_307687

Alexandru_BD

Hello @WB42_LTUAE and welcome to the Community!

I regret to hear this, it seems that our Technical Teams have received sporadic inquiries regarding the scheduled scans and the issue is not 100% percent resolved.

Please get in touch with our engineers, as logs will be required from your machine for troubleshooting purposes. We won't be able to resolve this situation on the forum, unfortunately, as the Support Teams will require individual logs on a case per case basis.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

I hope the situation is resolved in a timely manner.

Thank you for your help @Gjoksi79_ , much appreciated!

Best regards.