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Bitdefender password manager

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Hello, I was late just few hours with prolonging my activation of my license for password manager and after reactivating it I can't login to my account, can anyone help me with this matter? It only display the information that I should reactivate it... which I did. I have really important data stored there ... I cannot afford to loose it. It wanted me to download .csv file (which I did), but it somehow downloaded it as json file ... As far as my stupidity goes Im afraid it's all lost...

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