Constant CPU activity
This morning I noticed that Bitdefender has begun constantly using between 5% and 9% of my CPU. I have never had this before and just checking to see if anyone else is seeing this.
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Hello, Sir_George
So far, not on my end. Here is where I'm at with build 26.0.14.63
Three different PCs, two different versions of BD.
Have you tried a PC re-start and see if it settles down after 5 minutes or so?
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You should contact Bitdefender Consumer Support by e-mail:
They will ask you to send them Support Tool log, screenshots etc., so the support engineers can investigate your problem and find a solution.
Regards.
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If a process is still using too much CPU, try updating your drivers. Drivers are programs that control particular devices connected to your motherboard. Updating your drivers may eliminate compatibility issues or bugs that cause increased CPU usage. Open the Start menu, then Settings.
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Using the VPN makes my CPU max out. Been working fine till today. Cant use VPN at all.
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Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/)
Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/)
Share the logs & your query with bitdefender support team by dropping them an email at [email protected]
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Hi @akdraw,
A maxed-out CPU can also be a sign of a virus or adware infection, which should be addressed immediately. It could also simply mean that your computer can't keep up with the tasks at hand and an upgrade may be in order.
Do you receive any critical or warning notifications from the antivirus?
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