Constant CPU activity

Sir_George

This morning I noticed that Bitdefender has begun constantly using between 5% and 9% of my CPU. I have never had this before and just checking to see if anyone else is seeing this.

Scott

Hello, Sir_George

So far, not on my end. Here is where I'm at with build 26.0.14.63

Three different PCs, two different versions of BD.

Have you tried a PC re-start and see if it settles down after 5 minutes or so?

Gjoksi

You should contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/

They will ask you to send them Support Tool log, screenshots etc., so the support engineers can investigate your problem and find a solution.

Regards.

akdraw

Using the VPN makes my CPU max out. Been working fine till today. Cant use VPN at all.

Flexx

https://community.bitdefender.com/en/discussion/91185/constant-cpu-activity

https://community.bitdefender.com/en/discussion/comment/311227#Comment_311227

Generate bitdefender support tool logs (https://www.bitdefender.com/consumer/support/answer/1733/)

Generate bitdefender connectivity logs (https://www.bitdefender.com/consumer/support/answer/9689/)

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

https://community.bitdefender.com/en/discussion/comment/311227#Comment_311227

Hi @akdraw,

A maxed-out CPU can also be a sign of a virus or adware infection, which should be addressed immediately. It could also simply mean that your computer can't keep up with the tasks at hand and an upgrade may be in order.

Do you receive any critical or warning notifications from the antivirus?