tinca

tinca

Hi guys, my first post here ...

can someone explain why i keep getting a pop-up alert message from Mcfee security people warning me of virus attack on my computer, yet Bitdefender shows no problem ? the only thing i have done recently is downloaded chrome browser, which i have since uninstalled . I have also uninstalled Mcfee from my system which used to be active 2 years ago .. but i'm still getting these alert warnings from them !

TIA

Flexx

https://community.bitdefender.com/en/discussion/91341/tinca

Have a look at resolution provided by McAfee on this

https://www.mcafee.com/blogs/other-blogs/mcafee-labs/how-to-stop-the-popups/

https://service.mcafee.com/?locale=en-US&articleId=TS102999&page=shell&shell=article-view

Additionally, you can follow below steps

1) Reset all your browsers

Google Chrome : https://support.google.com/chrome/answer/3296214?hl=en

Firefox : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Microsoft Edge : https://malwaretips.com/blogs/reset-microsoft-edge/

2) Restart PC in safe mode (https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234)

3) Open run command again and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

4) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

I hope this should resolve your issue. Let me know, if issue still persists.

Regards

RedsFan

Also try to run Mcafee uninstall tool

https://www.techspot.com/downloads/6583-mcafee-consumer-product-removal-tool.html

tinca

Hi mrmirakhur, Apologies for the late reply, I followed your suggestions as best i could, first by uninstalling my browsers ( i had already uninstalled Mcafee ) and found that had sorted the problem. So many thanks for your hep much appreciated.

Alan

Redsfan, Many thanks also for your suggestion. Nice to think there's guys like you around to help out..

cheers

Alan

Flexx

https://community.bitdefender.com/en/discussion/comment/309029#Comment_309029

Nice to know that your issue has been resolved.

Regards