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HeatherLynn

I recently renewed my Bitdefender Total Security and Purchased VPN Premium. Both were charged to my visa. My phone says it expires in 2 weeks and I only have 200MB of VPN. WTF???

Scott

Hi @HeatherLynn

It sounds like you should contact Consumer Support from one of the three options shown at the bottom of the page. They should be able to sort that out for you.

https://www.bitdefender.com/consumer/support/

Kind regards,

Scott

Alexandru_BD

Hello @HeatherLynn and welcome to the Community!

Thank you for renewing your Bitdefender cybersecurity solutions. I have noticed that the activation code for the Premium VPN you have purchased was not yet redeemed in the Central account. To activate your Premium VPN subscription, simply follow the steps described in the below article:

https://www.bitdefender.com/consumer/support/answer/34175/

Let us know how it goes.

Enjoy your Bitdefender products and have a wonderful time ahead.

Best regards.