Battery life

TrevorS
TrevorS
in Mobile Security

I'm using a two year old Samsung A40 mid-range Android 11phone. Last week I uninstalled Kaspersky Ultimate Security and replaced with BitDefender. My battery now hardly lasts a day.

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  • Alexandru_BD
    Alexandru_BD admin

    Hello @TrevorS,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/

    Best regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Gjoksi
    Gjoksi Defender of the month mod

    Hello.

    On June 3, 2022 i bought brand new Samsung Galaxy A22 5G with Android 11, which the next day June 4, 2022 was updated to patch level April 1, 2022 and Bitdefender Mobile Security 2 days ago was updated to version 3.3.174.2009.

    And since June 3, 2022 i never had any problem with the phone's battery life. It still lasts for 2, maybe 3 days, depending on the phone's usage. The battery life is still the same like at the time i bought the phone.

    Like @Alexandru_BD said, you should contact Bitdefender Consumer Support.

    Regards.

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