Wow, the efforts to ignore this problem are outrageous. This issue has cropped up all over the interwebs since 2011 and the common concensus has always been "its bitdefender related"...maybe BitDefender knows this, does not have a solution, and thinks if they ignore us, the problem will go away? LOL sorry, still here!
I did a full system scan two days ago...first time I ever did the full scan.
Took an entire day to complete.
After that my file extensions are visible and none of the controls to hide extensions will work.
I contacted Support Chat (another nightmare experience) and got no where. I was first directed to reveal what other "Security Solutions" I was using...I assume that means "antivirus"?...of which I have no other. Then I was given directions to instructions on how to turn off every aspect of my bitdefender (took me forever!) only to find, it did not fix the problem. So, I turned everything back on (what a pain) and then got told I would have to submit some sort of report...I'm actually still waiting for the email (with the necessary app) I was promised immediately after the chat session.
Honestly, this is pathetic. The Bitdefender website is so slow and troublesome to navigate...the solutions are not there...Chat is an absolute joke (slow, pointless)...and the bitdefender denial knob is turned up to 11. I am really seeing no reason to sign up for a second year of this antivirus.
