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uninstall failed on gravityzone - Status message: Task failed! [-13]
hi,
i get this error when trying to uninstall Status message: Task failed! [-13] on gravityzone
installations work fine.
any pointers to the issue?
thanks
Comments
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Hello.
Since you need help with business product, @Alex_Dr could take a look here and help you.
Also, you can always contact the Bitdefender business support:
https://www.bitdefender.com/business/support/en/71263-85158-contact.html
Regards.
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Hello @JoaquimLopes,
My advice at this point is the following:
- Uninstall current version of best that is installed up to the error message point
- Delete existing installation pack
- Create new installation pack
- Try again reinstalling Bitdefender after restarting endpoint.
Do let me know if it is working.
Best regards,
Alex D.
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the appliance was restarted and i still get the same error uninstalling on the gravityzone console
but right now i don't have the issue and i didn't change anything, the uninstallation now works fine without any errors.
where can i see the logs on the server for this type of occurrences?
because just Task failed! [-13] its very little information
the
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