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PIN for Mobile Android phone

DronePilot

Hi I restored my S8+ to factory settings, i downloaded and install Bitdefender from the play store.

when i turn on mobile security from within the app....it asks for a PIN that i do not know what it is. How can i retrieve my PIN or reset the PIN

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DronePilot

i don't see the "hamburger " icon on the left, on the left i have dashboard and my devices. my devices does not have the cell phone. on the dashboard has 4 installed and 1 at risk. The one at risk is my cell phone. says remote fix will not work have to manually open the web app.....yeah i do that and like i said keeps asking for a PIN

DronePilot

.....::::::::: NO VIEW DETAILS ::::::::..........

DronePilot

OK thanks do they monitor this forum ?

Alexandru_BD

Hello @DronePilot,

Based on my findings, SM-G955U appears as protected now, with the Total Security subscription displaying 5 protected devices out of 5 available slots. Are you still seeing the "at risk" status in Central for this mobile device?

Regards

DronePilot

Web protection is still asking for a PIN

DronePilot

Scam alerts still asking for a PIN

DronePilot

still says the phone is AT RISK

DronePilot

ok i will thanks Gjoksi