I forgot Bitdefender Total Security app/ product password. How to reset it?

I already tried downloading the "Password Reset Tool" from website and runnig it in safe mode but this is not working. Plz help.

Is there a way to directly delete password key from registry?

Or some other method?

Or a "Password Reset Tool" that's working?

I am using Bitdefender Total Security on Windows 10.

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Accepted answers

Gjoksi

Hello.

If you mean this password:

then you have ONLY 2 options:

To reinstall the program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

It will completely remove the program and then reinstall the program from your Bitdefender Central Account; or

To contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

There is no possibility to reset the password.

Regards.

Dr.

The "Password Reset Tool" wasn't working for me so the customer support person asked me to do a Registry tweak in Safe Mode. He sent me step wise guide to do that in Windows computer.

And Bingo..!!! This solved the issue.

All comments

Gjoksi

Hello.

If you mean this password:

then you have ONLY 2 options:

To reinstall the program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

It will completely remove the program and then reinstall the program from your Bitdefender Central Account; or

To contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

There is no possibility to reset the password.

Regards.

Dr.

Can I try guessing my password unlimited no. of times in a go? Or there is a limit to that?

Gjoksi

Hello again.

Yes, you can try guessing your password unlimited number of times, there is no limit about that.

But, why wasting time, when you can simply uninstall/reinstall the program or/and contact Bitdefender Consumer Support.

Regards.

Alexandru_BD

Hello @Dr.

If you forget the password, you will have to reinstall the program or contact Bitdefender for support, there is no other way around it and I wouldn't recommend trying multiple times. The engineers will help and contacting them will save precious time.

Cheers

Dr.

Thankyou so much.

I contacted the customer support & they asked me to follow steps in the link mentioned below:

How do I reset the password set for Bitdefender product settings?

Alexandru_BD

Hi @Dr.

I'm glad to hear that, thank you for following up on this matter.

Cheers

Dr.

The "Password Reset Tool" wasn't working for me so the customer support person asked me to do a Registry tweak in Safe Mode. He sent me step wise guide to do that in Windows computer.

And Bingo..!!! This solved the issue.