Activation key entry throwing error 501

Avi12022

Hi, when I try to enter activation key it throws error. : Unknown error has occurred 501.

Please help in this issue.

Regards

Alexandru_BD

Hello @Avi12022 and welcome to the Community!

This behavior is related to a know issue that is currently being investigated by our engineering teams:

https://community.bitdefender.com/en/discussion/92674/is-the-central-bitdefender-com-down

Please bear with us as the situation will be fixed shortly.

Thank you for your patience and understanding.

Regards

Gjoksi

Hello.

SInce only Bitdefender staff can have access to your Bitdefender Central account and your purchases, you should contact Bitdefender Mobile Support by e-mail:

bms@bitdefender.com

I guess it could be somehow connected to the recent issue with the Bitdefender Central website:

https://community.bitdefender.com/en/discussion/92674/is-the-central-bitdefender-com-down

Regards.

Alexandru_BD

Hi @Avi12022,

I have noticed that you have successfully redeemed your activation code for Bitdefender Mobile Security for Android. All good?

Cheers