Hi, back again, still trying to make vpn work using wi fi.
Samsung Galaxy S7
Connection WiFi in building.
Android 12
Bitdefender V 3.3.175.2012
Screen shots
That what was required for assistance.
Hope this is of some help to determine why vpn won't work using WiFi only.
BTW vpn works fine on my phone but only using my ISP connection.
Regards Peter au
Hello @LandRover and welcome to the Community!
There are a few general causes for connection errors encountered by Bitdefender VPN:
I have noticed that you have raised a ticket for our Technical Support Teams and the engineers advised to reinstall the VPN. Kindly let us know if the issue persists after a fresh install.
In the event you have checked the above possible reasons and reinstalling the VPN does not solve the issue, please reply to our engineers on the open ticket and they will provide further assistance.
Let us know how it goes.
Regards