Safe search

Nunzio77

Ho notato che attivando la ricerca sicura in Bitdefender Free, funziona solo con Bing ... Con Google non funziona. Funziona solo se è installata l'estensione TrafficLight.

Perché?

È un bug?

Grazie.

Flexx

https://community.bitdefender.com/en/discussion/92895/safe-search

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Regards

Nunzio77

https://community.bitdefender.com/en/discussion/comment/314063#Comment_314063

I sent an email and they opened the ticket: 2022080810350002

Let's see what they will answer me.

But to you with other versions of Bitdefender it behaves the same way?

Alexandru_BD

Hi,

This is a known issue that has been reported by multiple users in previous discussions on the forum. Search Advisor randomly stops rating the search results from Bing and from Google in any browser (tested Chrome, Firefox, Opera, IE) on some occasions. Our developers are conducting an investigation on this matter and a resolution is expected in mid-September, the earliest.

Thank you for your understanding.

Nunzio77

https://community.bitdefender.com/en/discussion/comment/314141#Comment_314141

Ok. Thanks!!!

Alexandru_BD

Hi @Nunzio d'Abbruzzo,

You can try the workaround presented in the below article:

https://www.bitdefender.com/consumer/support/answer/2677/

Let us know if this works for you.

Cheers

Nunzio77

https://community.bitdefender.com/en/discussion/comment/314215#Comment_314215

I tried to do as indicated but nothing happens it still doesn't work with Google. It always works with Bing.