Hello Experts,
I'm constantly having crashed pc (blue screen) every time I switch on VPN.
Any recommendations ?
Thanks
Lucas
Hello.
You can simply uninstall Bitdefender VPN from your device by following the steps provided here (just select "Bitdefender VPN"):
then reinstall it, by following these steps:
and see if the issue has been solved, as reinstalling the program usually solves the issues.
Regards.
Dear Gjoksi ,
I did what you recommended but the problem has not been solved. When I activate vpn windows crashes, blue screen with error "Kmode exeption not handled".
Hello again.
In that case, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
