Surfshark not working

Johnny99

Hi!

I have just switched from Noton to bittdefender. Now I can't use surfshark.

Is there anything I need to change or something?

Gjoksi

Hello.

Check out these articles:

https://www.bitdefender.com/consumer/support/answer/13353/

https://www.bitdefender.com/consumer/support/answer/30765/

and see if the steps in the articles will help you.

Regards.

timothy mark

https://community.bitdefender.com/en/discussion/comment/315002#Comment_315002

These only offer solutions for the Bitdefender VPN, not for allowing Surfshark to work in tandem with Bitdefender.

Flexx

https://community.bitdefender.com/en/discussion/comment/331957#Comment_331957

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusions in Bitdefender Advanced Threat Defense:https://www.bitdefender.com/consumer/support/answer/2393/

4) Re-enable real-time protection in Bitdefender 

Regards