How to reset BD Master Password

edenlincoln · 2022-08-30T12:28:44+00:00

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edenlincoln

Good morning, all.

How to reset BD Master Password on my Total Security

Thank you

Eden

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Gjoksi

Hello.

Are we talking about the "Password protection" under Settings -> General, which restricts access to Bitdefender settings?

If so, you can't reset that password.

You have only 2 options:

Uninstall the Bitdefender program using the Uninstall Tool:

https://www.bitdefender.com/links/uninstall_consumer_paid.html

It will completely remove the program.

Next, reinstall Bitdefender from your Bitdefender Central account.

Contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

and they will assist you with the issue.

But, if we are talking about the master password for your Bitdefender Wallet, it cannot be recovered or changed. You will need to start over, by following these steps:

https://www.bitdefender.com/consumer/support/answer/10131/

Regards.