High CPU, Power Usage
Windows 10 Home, v.21H2, Build 19044.1889
Bitdefender Total Security, Build 26.0.25.84
Since the latest update, Bitdefender Total Security, Build 26.0.25.84, I've been hearing my fan run high. Checking Task Manager I see the "bdservicehost" process running constantly at 20-25% CPU usage, at the LEAST, occasionally greater, which means a steadily greater power consumption, and that translates into a significantly shortened battery charge period. Anyone else having this experience? Any fix in the works? Thanks.
Best Answer
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All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Answers
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Hi @WWJ
There seems to be an issue with the latest update, including with myself. Please see Alexandru's suggestion to contact support from this thread:
Thank you,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Same issue, noticed it this morning.
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All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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@Scott Yes, that seems to have worked for me, too. A bit of clarification, though.
In Programs and Features, after selecting Bitdefender Total Security > Uninstall, it was sufficient for me to perform just a reinstall (operation on left) rather than the uninstall and install:
After the reboot, the installer downloaded the program, itself. I didn't need to do so manually from Bitdefender Central. The build I now have running is 26.0.23.80.
Thanks for your help! 👍️
@gfmock bdservicehost process now back to nominally <0.5% CPU and very low power usage:
Nice to have a quiet computer back again. ☺️😴
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Thank you for posting back your results, I'm glad it helped 😊
Also, that it could be done from a Windows reinstall. Good information, WWJ 😊
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Right-click the system tray icon, About :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Ah, of course! Thanks again.
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You're welcome :)
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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I observe the same issue!!! I wasn't able to disable automated update to build 26.0.25.84. I had to uninstall antivir. :-(
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The latest update, 26.0.25.86, fixes the problem for me.
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@elstaqub thank you for the notifications you posted in other threads, as we also had another member confirm it here: https://community.bitdefender.com/en/discussion/comment/315357/#Comment_315357
Edit: Just a reminder, BD releases its updates in staged rollouts. So your region may have this update ready to download, or it may be 2-3 days later, depending on where you're at. In the central US location, my updates arrive about 1 week later after the first mention of the update occurring. Updates can also be tracked here:
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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I removed BitDefender from my computer.
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Happened to me today with v26.0.25.86, 100% CPU usage pegged and wouldnt go away, had to reboot
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